What is ProjectOffice.net?
ProjectOffice.net is a web-based project management and collaboration solution built with a cutting-edge Web 2.0 technology. Besides essential project management features, it offers all-in-one functionality with more intuitive approach to organizing communication and enhanced user collaboration. With ProjectOffice.net individuals and teams can create projects and tasks, assign tasks to project members and track task progress through the Gantt chart. They can also track time, expenses and issues and use wikis to boost collaboration and knowledge sharing.
Who can use ProjectOffice.net?
ProjectOffice.net does not require any special skills or previous knowledge and training. Its simplicity offers a quick learning curve so anyone can become a master in using it with just a few clicks.
Why would one need an application like ProjectOffice.net?
• To view and manage the daily activities in one place;
• To reduce the number of e-mails exchanged between the team members;
• To increase the level of collaboration in the company or the team;
• To improve knowledge sharing;
• To decrease the level of hierarchy in the organization;
• To reduce the possibility of data loss, misunderstandings and data inconsistency.
How much does ProjectOffice.net cost?
ProjectOffice.net is FREE, since it is in Beta.
What is a possible ProjectOffice.net workflow?

A project manager creates a project. She invites a user (or a group of users) to join her project team. She may also assign tasks to her team members. On the dashboard, the project manager can view recent changes and all related team activities on all projects that he/she manages and create personal to-do lists.

Team members receive notifications when they have been assigned a task. Team members can start reporting time they invested in completing tasks.

All projects and tasks are visually presented through the Gantt chart. A project manager can use the Gantt chart view to coordinate team members’ tasks. She can check if specific team member’s tasks are overlapping or how is the team doing completing a specific task. Team members can request time off and report task-related expenses.

Project managers receive time, expense reports and requested time-off. They can review, approve or reject such requests.

By using the ProjectOffice.net issue tracking system, a project manager can assign issues to team members and track the status of all issues until they are resolved.

A project manager can create a wiki and encourage team members to start sharing knowledge and collaborate using the wiki.

How does ProjectOffice.net work?

The information is stored in the ProjectOffice.net database that communicates with the application servers. Users access ProjectOffice.net by using their web browser. The application is Ajax powered which means that the response time from the http request sent to the web servers by the user is much shorter and enables a rich user experience. The Ajax engine allows the user’s interaction with the application to happen asynchronously — independent of communication with the server.


Is installation required?

No, ProjectOffice.net is an online hosted web-based project management application. All you need is an internet connection; browser and an account in order to use it.

Is registration needed in order to use ProjectOffice.net?

Yes, every user must register and create an account in order to use ProjectOffice.net.

What is ProjectOffice.net Buzzer?

The ProjectOffice.net Buzzer is a desktop application that will notify the users when there is new item in “Recent Changes” on the Dashboard in ProjectOffice.net. You need to install it on your computer and run it. The notifications will appear as pop-up window in the system tray.
Installation of the Microsoft .NET Framework Version 1.1 Redistributable Package is required for using the ProjectOffice.net Buzzer. You can find the installation here.

What are ProjectOffice.net gadgets?

ProjectOffice.net gadgets are iGoogle, Netvibes and PageFlakes. The gadget allows the users to view the “Recent Changes” created in ProjectOffice.net right in the iGoogle, Netvibes and PageFlakes homepages. On the ProjectOffice.net homepage, the following buttons are displayed: Add to Google, Add to Netvibes and Add to Pageflakes.

How can I use the gadgets?

Depending on the gadget you want to use, you need to click the specific icon, whether the iGoogle, Netvibes or Pageflakes on the ProjectOffice.net homepage. Click on the icon will take you to the selected gadget desktop. Here you need to login with your ProjectOffice.net login details, and afterwards you will be able to receive all the notifications from “Recent Changes” on the Dashboard in ProjectOffice.net.

What are the main modules of ProjectOffice.net

1. Dashboard – This is the heart of ProjectOffice.net. It provides a list of the user's projects and tasks, recent changes from all the spaces where the user is a member, gives the ability for the user to create a personal My-To-Do list and displays a list of all the user’s tasks for the current day. The Calendar placed on the dashboard redirects users to the Calendar module.
2. Projects&Tasks – allows users to create projects, add tasks, assign tasks to team members and invite new users to their ProjectOffice.net space. Additionally it provides visualization of the projects and tasks through the Gantt chart and tracking the progress and the status of the task through the task progress and status bar.
3. Time&Expences – users can report time spent on tasks, request time off, create expense sheets and track and approve the working hours, time offs and expenses. This enhances the effectiveness and team’s performance quality.
4. Wikis – the concept of wiki enhances collaboration between the users and enables them to share the knowledge gained during a project and task work.
5. Issues – the issue tracking system enables project managers to assign issues to team members and track the issues status until they are resolved.
6. Calendar- It helps users organize their work month by month and displays all the relevant tasks on daily bases, as well as the timesheets overdue and the approved time-offs.

Can I edit the User Information?

Yes, editing user information is possible in the section “My Settings” inside the application where the user can change his or her personal data.

Can I change the password?

Yes it is possible. In the section “My Settings” inside the application you can reset the password received upon registration.

Can I export the data?

Yes ProjectOffice.net application allows export to CSV and XML formats.

Does projectOffice.net have Unicode support?

ProjectOffice.net has Unicode support and that means you can enter information in any language you prefer.

Does ProjectOffice.net provide Cross referencing?

Yes, cross referencing is an additional feature of ProjectOffice.net available between the modules.

In the Projects&Tasks, Time&Expenses and in the Wikis module, the cross referencing column is present, with references to both tasks and projects. The icons in the cross reference column show whether cross reference is available for the specific task or project. If the icon is clicked, the user is redirected to the page where this information is available. For example, if the icon indicates that there is wiki available for a certain task, the user will be redirected to the Wikis page for that task and vice versa.
Also, if the icon points out that there is an issue created for specific task, the user will be redirected to the Issues Module for that task and vice versa.

How can I register?

To register for ProjectOffice.net account you need to follow 3 simple steps:
1. Go to www.projectoffice.net
2. Open the Register/Login form
3. Fill in the required fields and REGISTER

What if I forget your password?

No problem. On the login page choose the option, I forgot my password, than enter your user name, and the password will be sent to you by e-mail.

What is My Space?

The concept of space can be understood as a virtual office of the user. The user can view projects where he is a team member or project manager, can track task progress through the Gantt chart and task progress and status bar, can track time on assigned tasks, share the knowledge by using the wiki and track the status of the issues by the issue tracking system and receive all the relevant information from different spaces where he/she is a member on his/her dashboard – all with a single login.

While the user can be a member of multiple spaces, he/she can have project manager (and administrator) permissions only in one space - the space where he/she is owner. In the other spaces where the user is invited, he/she can have only permissions of a team member or a guest.

Consider the benefits of being a member of multiple spaces from the following picture.


Who can create space(s)?

Every user that registers in the system can create his or her personal space. One user can administer only one space, but can be a member of multiple spaces.

Can the space name be changed?

No, the space name cannot be changed

Can one user be a member of a multiple spaces?

Yes, one user can be a member of multiple spaces if he or she is invited by the space owner.

How can I navigate between spaces?

On the top of the screen there is a drop-down box where the user can select the space where he or she wants to view or edit information (depending on his/hers permissions in the selected space).

What will happen with my data when new version of ProjectOffice.net will be released?

Your data is safe. You don’t have to do anything. When the new version is available, you simply log in and continue with your work.

Are there any attachments’ restrictions?
Yes, there are restrictions in size and type to attachments, for increased data security.
• Allowed attachment’s size per Space is 50MB.
• Not allowed file types: all types that are executable files:
Extension File type
.ade Microsoft Access project extension file
.adp Microsoft Access project file
.bas Basic source code
.bat Batch file (executable)
.btm 4DOS/NDOS batch file (Batch To Memory)
.chm Microsoft Compiled HTML help file
.cmd Windows NT Command Script
.com Compiled executable program
.cpl Windows Control Panel extension
.crt Internet Security Certificate
.dll Dynamic Link Library file
.exe Executable file
.jar Compressed archive file package for Java classes and data
.ink Windows Shortcut
.msi Microsoft Windows Installer Installation package file
.pe PE- Portable Executable file
.pif Window Program Information File
.prc Palm OS resource (text or program) file
.shs Shell Scrap Object
 
How Ajax constraints affect ProjectOffice.net usage?

ProjectOffice.net is Ajax powered application which allows your interaction with the application to happen asynchronously — independent of communication with the server.
Using AJAX to asynchronously load bits of content into an existing page conflicts with the way you are used to navigate. Clicking the Back or Forward button in a browser might not have any effect, since the URL was unchanged (even if parts of the page were changed). The browser is not certain to show the previous state of the application on hitting Back/Forward buttons.
Thus, while using ProjectOffice.net you need to adapt to this change in browser behavior.

What happens if the application is opened in multiple tabs/windows?

Using the application in multiple tabs or windows in a browser might cause a risk of data lose.
The changes made in the first tab/window might not replicate in the second tab/window and they would be lost.
It is highly recommended using the application in a single tab/window.

What is the recommended screen resolution?

The recommend resolution is 1280 x 1024 pixels, or at least 1024 x 768 pixels, in order to gain the best view and avoid the problems with not viewing some popup windows and not seeing some elements.

How Adblock Plus Firefox add-on affects ProjectOffice.net usage?

Adblock Plus Firefox add-on might affect error in loading of some script elements, for ex. calendars in the task section, Editor Module.
It is recommended for this add-on to be disabled for www.projectoffice.net.
There is no need for complete uninstalation; however, a restart of the browser is required after the change in the Adblock Plus settings.

Which versions of Internet Browser are supported?

Internet Explorer version 6 or Firefox 2.0.

What information is viewed on the dashboard?

• My projects- list of all projects that a user is a member of.
• My tasks- list of the user’s tasks per project
• My team- list of team members assigned to a project also with icons which refer to the team members’ timesheet, time off request, expenses and tasks.
• Recent changes- list of all recent changes in all spaces and modules that are of the user’s interest
• Calendar- by clicking any day in the calendar the user can view list of his daily activities
• My-To-Do list- the user can create his or her personal to-do list

Can the user view his/hers daily tasks on the Dashboard?

On My Tasks list placed on the Dashboard module the user has an overview of all the tasks for the current day.

How can I invite new users to join ProjectOffice.net?

Find the send an invitation link on the header of the application, which appears on each module. Fill in the information required and send the invitation. The user you invited will receive e-mail notification to join ProjectOffice.net, if he/she is interested he/she can register and create his/hers own space and explore the application.

Who can edit projects?

The project can only be edited if the user has the role of project manager . Team members and guests are allowed only to view projects with no right to edit them.

Who can edit tasks?

The created task can be edited at any time by the project manager. Team members are only allowed to report their actual work, % completed and estimated completion time (ETC).

How are new recourses invited to use the application?

One can invite new resources (users) in two ways:
•By clicking the Resources button from the menu and then clicking the Add Resource button. Here the new resources will be added in the global resource pool.
•By Clicking the Projects button and then selecting a project name where new resources should be added. The Project information in editing mode is shown. By clicking the Add new resource button one can add new resource that will be automatically member of the Project team an also available in the global resource pool.

Which are the default roles in the application?

The application has three default roles:
• Project Manager and administrator (the owner of the space)
• Team Member
• Guest

What are the roles permissions?

1.The • Guest • can only view information about the project and tasks that he or she is assigned to, view the wiki and the issues but cannot edit or add any information.
2.The • Team member • has similar permissions as that of the guest, but can report time in the time management application; create issues and edit issues assigned to him/her create, edit and comment wiki pages.
3.The • Project manager • has similar permissions as that of a team member and can create and edit projects and tasks, add resources, assign resources to tasks, approve submitted time off requests and expense sheets by the team members.

Can a custom role be created?

No, a custom role cannot be created.

Can the roles permissions be changed?

No, the roles permissions cannot be changed.

What is Gantt Chart?

Gantt chart is bar chart that illustrates a project schedule. The Gantt chart illustrates the start and finish dates of the tasks and the dependency relationships between tasks. You can access the Gant chart either by clicking on any task at the Dashboard or by going on the Projects&Tasks Module and clicking on task. In both cases you’ll be redirected to Tasks submenu where the “Gant chart view” button is on the left side of this menu.

Why do I need Gantt chart and how can I use it?

A Gantt chart is extremely useful tool for planning and scheduling your projects. A Gantt chart is helpful when monitoring a project's progress. It provides easy coordination of the task activities and simple and smooth planning and task tracking.

By clicking on the “Gantt chart view” in the “Task Menu” you can view all tasks in a particular project visually presented.

On the left side of the section, the task sheet view with included all columns is provided. There are some functionalities which you can’t see on the first sight but are available in the Gantt chart view. The following tip-offs are on hand:

• Right click on the heather of the tasks sheet and the Insert, Hide and Sort columns option appears. Arrange your view as you wish to show

• By clicking on the “View full screen” link button in the right upper corner of this section, you can view the Gantt chart of all tasks in a particular project in a full size. Click the “Back” link button in the right upper corner of this section to return to the previous screen.

• You can get a preview of actual task bar in the Gantt chart by clicking on the specific task name. The Gantt chart takes you to the task bar which has been selected.

• To keep in track with your assigned resources, next to the specific task bar there is information about all people who work on that particular task.

• You can get more information about your task directly in the Gantt chart. Click on the specific task bar in the Gantt chart and information about: Task name; Start and End date, task duration and % completed are accessible for that specific task.

• You want to resize the Gantt chart? We provide an option for left pane resizing.

How does Task’s status and Progress bar works?

The task’s progress bar shows the task’s status and the % completed. If the task is late it is coloured Red, if the task is on time it is coloured Green and if the task might become critical in near future, it is coloured Orange. If the user rolls over the status bar, more detailed information about the task’s status are shown

Who can enter time in the timesheet?

All resources assigned to a specific task can enter time in the timesheet to complete the time on each task and enable tracking task progress.

What is time off?

The Time Off section contains the days when the user is away from the office for non-business reasons (excluding weekends). The user can submit time off request to his or her project manager.

What are expenses?

An expense is a cost incurred from work-related tasks and/or purchases (airfare expenses, car rental expenses, hotel expenses or others). Users may request reimbursement for expenses they paid themselves.

What is the purpose of using the Wikis Module?

A wiki module allows team members to create Wikis that provide useful information for every project and task separately. Wiki enables the team members to share the knowledge gained during project and task work.

Can more than one wiki page be created per project or task?

No more than one wiki page can be created per project or per task.

What is the Issue tracking system?

The issue tracking system allows individuals, teams and/or companies to manage and maintain a list of problems or “issues” until the problem is resolved. It is possible to create, update and resolve reported customer issues, or issues reported by people employed in the organization. An “issue” can be anything from a simple customer question to a detailed technical report, which can be tracked by priority, status and type.

What is issue status?

Each issue has a status, which indicates the development stage of the issue. The following are the default statuses:
• Open - All issues which are newly posted will be assigned the Open status by default.
• Analyzed- The issue is being analyzed.
• Closed - Resolved and Tested issues, fixes for which are brought into Runtime.
• Assigned - The issue is assigned to a user.
• Resolved - Issue is fixed and it is to be resolved. Once tested the issue can be moved to closed or reopened.
• Verified - The issue is verified by the tester and needs to be closed.
• Reopen - Closed/to be tested issues failed are reopened. From reopened status the issue can be moved to In Progress or Resolved or Closed.
• In Progress - The owner of the issue is working on the issue.
• Unassigned

What is severity?

Severity is the measurement of how seriously the defect affects the task or project. By default there will be four Severities: Show stopper, Critical, Major and Minor; meaning Show stopper is the most severe and Minor is less severe. When you assign an issue you decide the level of severity it holds.

Which are default issue types?

The default issue types are:
• Bug – A defect in the code, which prevents the functioning of the product.
• Documentation - A task that has to be completed in product documentation.
• Testing -Issues related to testing.
• Feature - New feature that has to be implemented in the product.
• Other – if none of the above types meet your issue type, you can specify the issue as “other”.